Mu rwego rw’ibintu bibiri bigamije kuvugurura ikoreshwa ry’ibikoresho no guhindura inganda, inganda zo mu rugo zo mu Bushinwa ziri mu cyiciro cy’ingenzi cyo gusana agaciro ka serivisi. Nk’uburyo bw’isuzumabumenyi bw’inganda, kuva yashingwa mu 2018, Raporo y’Ubushakashatsi bwa Serivisi ya NetEase Home “Searching for Home Furnishing Service Models” 315 yakoreye imijyi 286 mu gihugu hose kandi yaganiriye ku bantu barenga 850.000. Sisitemu yayo yo gusuzuma ikubiyemo ibipimo 23 by’ingenzi nko igihe serivisi isubijwe, kunyurwa nyuma yo kugurisha, n’ubushobozi bwa serivisi yo mu ikoranabuhanga, kandi yashyizwe ku rutonde rw’umushinga w’ingenzi wo gusuzuma serivisi zo mu nganda n’Ishyirahamwe ry’Abaguzi b’Abashinwa. Vuba aha, NetEase Home yasohoye Raporo y’Ubushakashatsi bwa Serivisi zo mu 2025 yitwa “Searching for Home Furnishing Models” 315, kandi SSWW, ifite imikorere myiza muri serivisi zo kuri interineti no hanze ya interineti, yaje ku mwanya wa mbere mu icumi za mbere mu “Urutonde rw’Ibyiciro by’Isuku mu 2025 315” hamwe n’igipimo cyuzuye cyo kunyurwa kwa serivisi cya 97.6%, kandi yegukanye igihembo cya “2025 Annual Home Furnishing Industry Service Model” mu myaka itandatu yikurikiranya. Nta gushidikanya ko iki gihembo gishima cyane uburyo SSWW igendera ku guhanga udushya mu bijyanye na serivisi no kwibanda ku mahame y’abaguzi, bigatuma iba ikigo cyonyine cy’ingenzi mu nganda z’ibikoresho by’isuku cyatsindiye igihembo mu myaka irenga itanu yikurikiranya.
Dukurikije "Inyandiko Yera ya Serivisi yo Gutanga Inzu mu Bushinwa ya 2025," mu rwego rw'ibikoresho by'isuku, kwita ku "sisteme zuzuye za serivisi" byiyongereyeho 42% uko umwaka utashye, aho izamuka ry'igikenewe cya serivisi zihariye rigera kuri 67%. Ubushakashatsi bwa NetEase Home bwa "Searching for Home Furnishing Service Models" 315 bwahoraga bufatwa nk'isuzuma ry'urwego rwa serivisi mu nganda zitanga ibikoresho byo mu rugo no kugenzura neza urwego rwa serivisi z'ibigo bikora ibikoresho byo mu rugo. Ubushakashatsi bw'uyu mwaka bwibanda ku bushakashatsi bushya mu bucuruzi bw'inganda zitanga ibikoresho byo mu rugo n'ibikoresho by'ubwubatsi, bugasesengura ibintu icyenda kuri interineti no hanze ya interineti kugira ngo bukore iperereza ryimbitse ku bicuruzwa byinshi. SSWW, yishingikiriza ku muyoboro wayo wa serivisi ukorera mu mijyi 380 mu gihugu hose, yashyizeho "igipimo ngenderwaho cya serivisi 135": gusubiza ibyo abakiriya bakeneye mu munota umwe, gutanga ibisubizo mu masaha 3, no kurangiza serivisi mu minsi 5 y'akazi. Ubu buryo bwiza bwo gutanga serivisi bwazamuye igipimo cyo kugumana abakiriya bayo kigera ku kigero cya 89%, amanota 23 ku ijana hejuru y'impuzandengo y'inganda. Kubera uburyo bwayo bukomeye bwo gutanga serivisi no kumenyekana neza kw'abaguzi, SSWW yongeye kwegukana igihembo cya "Home Furnishing Industry Service Model", igaragaza imbaraga zayo nziza n'ubuyobozi mu rwego rwo gutanga serivisi.
SSWW isobanukiwe ko serivisi ari ikiraro gihuza ibicuruzwa n'abaguzi kandi ikaba isoko y'ingenzi y'izina ry'ikirango. Kubwibyo, yiyemeje kubaka sisitemu nziza ya serivisi yuzuye. Kuva mu guhitamo SSWW, abaguzi bashobora kubona imiterere y'ibicuruzwa by'umwuga kandi byo ku rwego rwo hejuru, amahitamo menshi, na serivisi z'ibikoresho by'isuku byihariye. Itsinda ry'abahanga mu gushushanya rya SSWW rizatanga ibisubizo byuzuye by'ahantu ho gushushanya ibikoresho by'isuku hashingiwe ku bwoko bw'inzu z'abaguzi, uburyo bakoresha, n'ibyo bakeneye mu mikorere, kugera ku buryo budasanzwe bwo guhindura ibintu, imiterere yihuse, na serivisi zo gushyiraho ibikoresho byihariye kugira ngo abaguzi babone ibyo babona.
Mu gihugu imbere, SSWW yatangije umushinga wa "Kwita ku bwiherero, Serivisi yo mu rugo", igerageza serivisi zo gusana ubwiherero ku buntu mu mijyi myinshi. Ubu, iyi serivisi yatangiye gukoreshwa mu gihugu hose, ikoresheje inzira zisanzwe kugira ngo itange serivisi zoroshye kandi zinoze ku bakoresha. SSWW yavuye ku kwibanda ku bicuruzwa ijya ku kwibanda ku bakoresha, ikomeza kunoza serivisi nshya zo mu bucuruzi, kandi igera ku murongo wa serivisi zo kuri interineti kugira ngo itange uburambe bushimishije kandi butekanye ku baguzi.
Ku isi yose, ikirango cya SSWW, gikurikiza filozofiya ya serivisi ya "Smart Bathroom, Global Sharing", cyashyizeho ahantu 43 ho gukorera serivisi mu mahanga bikubiyemo i Burayi, Amerika ya Ruguru, Aziya y'Amajyepfo y'Uburasirazuba, n'andi masoko y'ingenzi. Mu rwego rwo gusubiza imiterere y'ibyo abakiriya bo mu mahanga bakeneye, iki kigo cyubatse uburyo butatu butandukanye bwo gutanga serivisi: icya mbere, gushyiraho itsinda rishinzwe serivisi zo mu gace hamwe n'inzobere mu gutanga serivisi zivuga indimi nyinshi amasaha 24/7 ku itumanaho nta mbogamizi; icya kabiri, gushyiraho urubuga mpuzamahanga rwa serivisi z'ubwenge rutuma serivisi zitangwa nyuma yo kugurisha zirushaho kunozwa ku kigero cya 60% binyuze mu ikoranabuhanga ryo gusuzuma indwara hakoreshejwe ikoranabuhanga; icya gatatu, gushyira mu bikorwa gahunda ya "Global Joint Garanti", iha abakiriya mpuzamahanga garanti y'imyaka 5 ku bice by'ingenzi. Mu 2024, igihe cyo gusubiza serivisi ku isoko ry'amahanga rya SSWW cyagabanijwe kikagera mu masaha 48, ni ukuvuga iterambere rya 33% ugereranije n'impuzandengo y'inganda ya amasaha 72.
Gutsindira SSWW “Serivise y’inganda zikora ibikoresho byo mu rugo mu mwaka wa 2025” ntibigaragaza gusa ko ari nziza mu gutanga serivisi, ahubwo binagaragaza uruhare rwayo rw’intangarugero n’uruhare rwayo mu iterambere ry’inganda. Iki gihembo gishimangira filozofiya y’ikirango cya SSWW cyitwa “Guha Agaciro Serivisi” kandi kikagaragaza ubuyobozi bw’inganda zikora ibikoresho mu Bushinwa mu nganda zikora ibikoresho by’isuku ku isi. SSWW izakoresha ibi nk'amahirwe yo kongera urwego rwa serivisi, kongera ireme rya serivisi, no guteza imbere ibigo bikoresha imbaraga z’icyitegererezo, bikongera imbaraga mu iterambere ry’inganda. Mu gihe kizaza, SSWW izakomeza kongera ingamba zayo za “Serivise Mpuzamahanga, Ubuhinzi bw’Icyaro”, ikurikize udushya mu gutanga serivisi, kandi ikomeze amahame ashingiye ku muguzi kugira ngo ireme ubuzima bwiza bwo mu rugo ku baguzi, iyobore inganda zikora ibikoresho byo mu rugo ku ntera nshya za serivisi, kandi yongere imbaraga mu gutanga serivisi mu Bushinwa ku masoko mpuzamahanga.
Igihe cyo kohereza: Werurwe-11-2025
